Aside from the insistent calls, most consumers are never sure whether CardWorks is a bank, a third-party debt collection agency, or another party.
To clear things up for you, CardWorks, Inc. To delight our consumer and commercial customers and to empower underserved consumers to achieve their credit goals. is the parent company of Merrick Bank, CardWorks Servicing, and Carson Smithfield. is a key player in the finance industry with 3,000 employees and an annual revenue of 1.0B. And yes, CardWorks Servicing offers debt collection services to several creditors across the country.ĬardWorks Servicing is a legitimate company that claims to have been around for nearly 35 years.
Its BBB profile shows a 1 out of 5 star rating for customer reviews. Employees using misleading means to collect a debtĮven though CardWorks has an average-looking 3.8 stars Google review, most positive reviews are from its employees.Claiming to represent the FDIC (a government agency).Not identifying as a debt collector when communicating with them.Most consumer complaints against CardWorks center around: In fact, there are numerous consumer complaints about how the company contacts and treats consumers on its BBB profile. Most consumer reviews are staggeringly low.Īs is true for all debt collection companies, CardWorks has a set of rules to follow when contacting you regarding debt. Reveals your financial information to unauthorized third-parties.Calls you past 9:00 pm in the night or before 8:00 am.You can also file a complaint if you feel you have been treated in an unfair or abusive manner.ĬardWorks is in violation of the FDCPA if one of their collectors: You can learn more about the rules and regulations debt collectors have to follow from the Federal Trade Commission. If CardWorks used any of the tactics listed above to try to collect a debt from you, then you could be eligible for compensation. By filing a countersuit, you could receive up to $1000 from CardWorks for each FDCPA violation they committed.
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